Privacy Policy
Last updated September 22, 2026
Information we process
QuoteWake may process account information, business settings, customer contact details, estimate information, message content and delivery events, subscription information, and technical data needed to operate and secure the service.
How information is used
We use information to provide the service, authenticate users, send and receive recovery messages at the business user's direction, maintain opt-out records, process subscriptions, prevent abuse, troubleshoot problems, and improve product reliability.
Service providers
QuoteWake may use infrastructure, communications, payment, hosting, and analytics providers to perform services on our behalf. Production integrations can include Supabase, Twilio, Resend, Stripe, and Vercel. Each provider processes data under its own terms and privacy practices.
Customer data and messaging
Businesses using QuoteWake are responsible for having an appropriate basis to contact their customers and for the customer data they upload. QuoteWake includes opt-out and automation-stop controls intended to help businesses respect messaging preferences.
Retention and deletion
Data may be retained while an account is active and as reasonably needed for security, billing, dispute resolution, legal obligations, backup recovery, and service operations. Account owners should contact QuoteWake to request account-level deletion when self-service deletion is unavailable.
Security
QuoteWake is designed to separate organization data and protect server credentials from browser clients. No internet service can guarantee absolute security, so customers should also protect account credentials and limit team access appropriately.
Policy changes
This policy may be updated as the product and its providers change. Material changes should be reflected by updating the date above and, when appropriate, notifying account owners.