Declined work is not lost work.
Drivers often need time to think about a repair or wait for payday. A friendly reminder brings them back to your shop instead of another one.
Follow up on every quote, not just the big ones
Add the estimate once and QuoteWake handles the reminders. It works for the quotes auto repair shops send every week:
- Brake, suspension, and steering work
- Engine and transmission repairs
- Recommended maintenance that was declined
- Tires and alignments
Reach customers while they are still deciding
A short follow-up a few days after the visit reminds customers about safety items while the estimate is still fresh.
Hand the conversation back to you
The moment a customer replies, automation stops for that estimate. You pick up a live conversation instead of a cold lead.
See what follow-up is worth
Track open quote value, replies, and recovered jobs, so you know exactly how much revenue the follow-up brought back.
Estimate follow-up FAQ
Can I follow up on recommended work the customer declined?
Yes. Add the declined work as an estimate and QuoteWake will check in on a schedule you control.
Will automatic follow-up annoy my customers?
It should not. Messages are short, written in your voice, spaced days apart, and stop as soon as the customer replies or opts out.
Do I need to change the software I use for quotes?
No. QuoteWake only handles what happens after the quote is sent, so you keep the tools you already use to price and send estimates.